| Seller |
Mitaka Shoji Co., Ltd.
1F Yamanote 6 bankan, 5-33-4 Nakano, Nakano-ku, Tokyo
03-5343-4550
greenleaf@healthy-one.co.jp
|
| Sales Manager |
Kazumi Ono |
| Required fees other than product prices |
Tax, handling fees, and shipping fees |
| Time of payment |
<Credit Card>
Payment will be made on the designated date of the credit card company |
| How to order |
<How to order>
・Order online
<Terms of validity of the order>
In case that the items cannot be shipped due to such as a incomplete order, and if the buyer cannot be reached over two weeks, we may cancel the order.
<Quantity of products>
We will answer and support you through phone or email for the inquiries
|
| Delivery time |
The following payment methods are accepted
・Credit Card（JCB, VISA, Master Card, and AMERICAN EXPRESS）
・PayPal
・wechat
・alipay
・UnionPay |
| Return and exchange |
<Defective products & Wrong products>
We will immediately exchange them with the new/correct products. Please contact us below.
※The shipping fee for the exchange won't be charged.
※If the product is out of stock, we will contact you and exchange with equivalent product or it can be canceled.
<Cancelation>
We may charge handling fees for cancelations due to customer's personal reasons.
Please contact us first by email.
<Return>
Our supplements are delivered as food. Therefore, we basically don't accept returns once it's shipped even if the package is unopened. Please read How-to-eat and Notes about the product before you order, and don't hesitate to contact us below if you have any questions.
※If the return is due to customer's preference or personal reason, the customer is responsible for the shipping fee.
【Contact】
Email: onlineshop@healthy-one.co.jp
Hours:Monday to Friday 10:00 a.m. - 6:30 p.m.
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